• Home
  • Going Lean in Health Care
  • Innovation in Organizations
  • Zero Defects
  • Eight Essential Tools for Six Sigma
  • Curious Cat Management Improvement Blog
  • Management Articles
  • Got Boondoggle? (lean)
  • Management Blog Directory
  • Panta Rei (lean)
  • Hexawise - software testing
  • Curious Cat Management Improvement Library
  • John Hunter
  • Management jobs
  • Leadership and Management Quotes
  • Public Sector Management Improvement
  •    

    New Blog Address: management.curiouscatblog.net

    Wednesday, January 18, 2006

    Improving Communication

    How to Communicate with Me by David Anderson. A nice post, with practical advice on improving communication.

    He understood that service goes downward in management and he encouraged us to communicate to him, how he could be of service to us. I've used the template I developed for communicating with John as a way to train my staff to better up-manage. It's important not to expect people to do this intuitively. Generally, their only up-management training came when as a child they learned how to manipulate parents to get what they wanted. Manipulation isn't the result we're after. Understanding the correct level to make decisions and how to ask for senior intervention, is what we are looking for. Here is the template...

    0 Comments:

    Post a Comment

    Links to this post:

    Create a Link

    << Home